Refund/Exchange
Refund policy
All sales are final. All sales are in US Dollars. We apologize, but we are not able to give refunds. Once you place an order, your contest entries are automatically and immediately submitted to our sweepstakes third-party company. We cannot tamper with the entries for the prizes.
To start an exchange, due to damaged goods or wrong size. Please note that exchanges will need to be sent to the following address: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273. Disclaimer this address should be used only for product Exchange. Email:support@printful.com
You can always contact us for any question at neo.fmmerch@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.